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Terms & Conditions

TERMS & CONDITIONS


These terms apply to all users of Consy website.The terms and conditions are valid for all your future transactions with Consy (henceforth: Consy; may be entrusted with ‘site’, 'us', 'we' and ‘our’) and visits to the website. Consy reserves the right to these terms and conditions.

User Obligation
When accessing or using the Site, you are required to comply with these Terms and Conditions and act in accordance with the law. It is important to carefully read and understand these Terms and Conditions. 

Accuracy of information, Disclaimer of Warranties & Liability
While we strive to provide accurate and up-to-date information on the Site, we cannot guarantee that all the information is error-free, accurate, complete, or constantly updated. We make reasonable efforts to ensure the accuracy of the information, but there may be instances where errors or inaccuracies occur.
Consy does not guarantee that all items in Consy webshop are in stock at the time of your order. In the event that an item is unavailable, Consy will contact you shortly by phone or by email. Consy may, at any time, amend the content of the site.
If you have been charged the wrong amount in the webshop, Consy will give you the option of placing a new order with the correct price or cancelling your order. Consy reserves the right to cancel any order prior to dispatch if we notice that the price is incorrect. In such a case, we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Parts of the services mediated through the site are maintained by outside organisations. In situations where Consy acts as the agent for such services, we cannot be held responsible for any errors resulting from their activities. Consy cannot be held responsible for any damage caused from using the site.
We and our business partners do not guarantee that the Site will be free from interruptions, errors, viruses, or other harmful components.

Account creation and passwords
You may create an account as a part of your use of the Website and in connection with the purchase of garments. You agree to provide accurate information to us and maintain the accuracy of any submitted data. If you provided any false,inaccurate, or incomplete information, we reserve the right to terminate your account and suspend your use of the service and website. You understand that you are entirely responsible for any act on your account and to keep your password strictly confidential and will not share it with any third party.

Trademarks, Copyright Permission Notice
The Company owns all the content on the Site, including text, graphics, videos, logos, images, audio clips, and software. This content is protected by copyright and other intellectual property laws. The trademarks and brand names used on the Site are also owned by the Company, unless stated otherwise. You are not allowed to use, reproduce, copy, sell, modify, or exploit any of the content or trademarks without the Company's prior written consent. Using the content or trademarks in a way that may cause confusion or harm to the Company is also prohibited.

Security
Consy uses appropriate security measures to protect the information you provide to us. However, while we take all reasonable steps to protect your personal information from unauthorized access, use or disclosure, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence. No payment or credit card information crossesthrough our servers. Please visit our payment services partners for further details.

Colours
We aim to provide accurate description of our products. However, we do not guarantee that descriptions, colours, dimensions and details are reliable and error-free. If you are not satisfied with the garment on this site and it is not as as described, we are happy to accept return or exchange in unused condition, except products that are not eligible for return. Furthermore,We cannot guarantee that the colours displayed on the website are accurate. This depends partially on colour setting of your computer and display.

Order Policy
We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified through our efforts to avoid fraud and/or account abuse.

Delivery Policy
Once you place your order, it will be delivered promptly and shipped using the most reliable courier service based on the shipping address you provide during checkout. Please ensure that the information you enter is accurate, as your order will be shipped according to that information. Please note that orders are processed, delivered, and shipped on business days, Monday to Friday only. If you place an order on a Saturday, Sunday, or public holiday, it will be processed on the next business day. For non-EU orders, there may be additional charges for Duties and Taxes determined by customs in the destination country, and these charges will be the responsibility of the customer.

Cookies
Cookies are pieces of information a web site can send to your computer’s browser for record-keeping purposes. We use cookies to ascertain which web pages are visited and how often, to make our web site more user friendly, and to give you a better experience when you return to the website. For example, cookies allow us to save your password so you do not have to re-enter it every time you visit our site. We also use advertising cookies to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns. Most web browsers automatically accept cookies, but you do not have to accept them. To disable cookies, you should access the “help” tab on your browser or read the information that came with your browser software. However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.

Force Majeure
In the event of Force Majeure, Consy will suspend its obligations. The contract between you and Consy can, in such cases, be partially or fully terminated by yourself or by Consy. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, power outages, telephone or Internet service, natural disasters or similar events. Under such circumstances, we will attempt to resolve all issues in a timely manner.

Governing Law
These terms and conditions of service are regulated by the law of Bulgaria. The laws of your country may differ from Bulgaria and there may be additional legal requirements to use this website. You must comply with all applicable local and international laws and regulations regarding your use of our website.

Links
The site may contain links to other websites beyond our reach. We cannot be held liable for the content or privacy policies of such sites.

Amendment of Terms & Conditions
Consy has the right to change these ‘Terms and Conditions’ at any time by posting the changes on the site. By continuing to use the site, you agree to the updated ‘Terms and Conditions’. We may terminate any rights granted by these ‘Terms and Conditions’ with or without prior notice. We recommend checking this section of the Site regularly to stay informed about any changes.

Contact us
If you have any questions or queries regarding our privacy policy, or if you would like to make a complaint , please send an email to sales@consybrand.com